Privacy Policy

ManYou Travel is subject to Australian law and complies with the Federal Privacy Act 1988 (as amended from time to time) and the National Privacy Principles in the Act.

Our Commitment

This privacy policy sets out the ManYou Travel policy in respect of personal information which we may collect about you. Personal information is any information by which your identity can be reasonably determined.

ManYou Travel recognises that your privacy is very important to you and we are committed to promoting confidence in the manner, in which your personal information is handled by us. By providing your personal information you agree and consent to the collection, use, disclosure, storage and holding of your personal information in accordance with this privacy policy.

You are encouraged to check this privacy policy periodically, as we may from time to time make alterations, which will come into effect from the time of posting of an amended Privacy Policy on the Website.

Information We Collect About You

We collect your personal information when you provide it to become a subscriber to or customer of ManYou Travel, to facilitate an online purchase and complete your booking. You may also choose to provide us with additional information to enable us to improve and expand our service to you such as special requirements for flights. This additional information is only collected and/or used as necessary in order to provide you with specific additional travel arrangements, such as special meals.

We collect your email address when you request to be added to our mailing list or when you have purchased, to receive updated information about products and specials. There is a link at the bottom of every email, which empowers you to unsubscribe or change your subscription preferences at any time. In order to enter you into our mailing list, we do not require you to provide any information to us apart from an email address.
Using and Disclosing Your Personal Information

Your personal information will only be used or disclosed as is necessary to provide you with the goods and services available through the website and as offered by us or the organisations identified there, for administrative purposes (including fraud and security checks) and to assist us to improve our website and services and to provide you with information and offers relevant to our services. You may opt-out of receipt of any such offers at any time by submitting a request through our feedback form, or through the methods described in any e-mails we may send you.

Your personal information is securely accessed by staff via secured Internet links.

We will disclose personal information as required to the providers of the products and services you have purchased, including, but not limited to tours, attractions, flights, travel insurance, hotels, and accommodation. You accept that not all recipients of your information may have privacy policies or be subject to privacy laws equivalent to ManYou Travel’s policies and procedures and consent to the disclosure of your personal information for that purpose.

When you send us email, use our feedback form, or enter into interactive chat with us in the purchase of the services mentioned in the previous paragraph, we may record this information to improve our service and assist you with any requests. This information will not be disclosed to any third party, except as required to provide you with the products and services you request.

Wherever it is lawful and practicable, ManYou Travel will endeavour to provide you with the option of not identifying yourself or not providing personal information when entering transactions with us. However, failure to provide full and complete information we request may mean that we are unable to provide our services to you or to assist you in resolving a query.

ManYou Travel will not, without your prior consent, disclose personal information for any purpose other than those purposes described in this Privacy Policy to which you have already consented.

We may disclose your personal information where required or authorised by law to do so.

Cookies

When you visit our website, details are recorded about your visits, such as time and date, your server address, pages accessed, time spent, and type of browser. We may record visitor activity such as mouse clicks, mouse movement, and other user experience based metrics.

We use cookies to identify your browser so that next time you visit our website we remember your log in details. A cookie is a small file which remains on your computer and contains information enabling our website to recognise your browser. If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.

We do not currently use Google Analytics features based on Display Advertising (Remarketing and Google Analytics Demographics and Interest Reporting). However, depending on your browser type or settings, these may be in effect during your visit to our web site. We are not responsible for information Google or any other 3^rd party web analytics service may collect. If you would like to opt-out of customised Google Display Network ads and Google Analytics for Display Advertising you can use Ad Settings.

Persistent cookies may be used to identify you when using ManYou Travel websites or make use of our services, to personalise the advertising that you see when you make future visits to that site or other sites. This information is used in an anonymous form for statistical purposes and as such cannot identify you individually.

If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.

Storage And Security Of Personal Information

ManYou Travel uses third party financial processors like PayPal and Western Union. By law, these processors are obliged to ensure your credit card information is transmitted over secure lines. For details on their privacy policy, please log to the financial processor’s official web site. ManYou Travel uses processors who use a mechanism widely used by the e-commerce communities to transfer sensitive data over the Internet called Secure Sockets Layer (SSL). SSL is a protocol that provides communications privacy, authentication, and message integrity and prevents eavesdropping, tampering, or message forgery by encrypting data.

ManYou Travel takes all reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification, and disclosure. This includes the use of access control via unique user passwords.

ManYou Travel will not be responsible for any access or change made to your personal information occurring as a result of you disclosing your password to a third party, or through any unauthorised access.

You can also help us keep your personal information secure by ensuring that any password you use on our web site is kept strictly confidential, and by logging off when you have finished using a shared computer.

It is also the responsibility of each user to have anti-malware installed on your device or computer. This will make it more difficult for any person of malicious intent to interfere with your data.

Trans-Border Data Flows and Third-Party Websites

Where it is required to provide goods or services which you have purchased, we will disclose your personal information to third parties which may be overseas. You accept that these third parties may not have in place equivalent privacy policies or be subject to equivalent privacy laws as ManYou Travel.

The manyoutravel.com.au website contains a number of links to other websites, including the websites of our commercial partners. If you use those links to access those websites, be sure to check their Privacy Policy as we are not responsible for privacy policies or practices of other websites and other businesses.

Accessing, Changing and Deleting Your Personal Information

Your personal information that ManYou Travel holds is accessible by ManYou Travel and you with your password or to any other person to whom you disclose your password. You may make changes to your personal information, if you wish, at any time. ManYou Travel relies on the information you provide us and may collect personal information about you from other sources if required to complete your transaction

ManYou Travel will retain your information in order to allow you to make future purchases from the Website until you request that we delete it from our database. In order to request that your personal information be removed from our database, please send your request to us via email or by our feedback form. If this occurs, we will no longer be able to provide you with goods or services or customer support.

Complaints Resolution

ManYou Travel is committed to providing customers with a fair and responsible system for the handling of customer complaints.

If at any time you have any concerns or complaints in relation to privacy or the operation of the Website, please contact us through our feedback form so that we may resolve them.

Third-Party Web Sites

ManYou Travel does not own any of the third-party web sites linked to this web site. While we strive to provide you with accurate and relevant information and only link to suitable sites, any views expressed or information available on the other sites do not necessarily represent the views of ManYou Travel and we are not responsible for any of the content. Likewise, ManYou Travel does not set security or privacy rules for any third-party sites, so clicking on links is the sole responsibility of the site visitor and ManYou Travel, its owners, managers, and employees cannot be held responsible for any breaches of privacy or security committed by the owners, employees, or agents any linked third-party web sites.

Further Information on Privacy

Further information may be obtained on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner’s web site at http://www.privacy.gov.au/.